FAQ - Your Questions Answered

A Metro Self-Storage offers a variety of storage solutions, including traditional self-storage units in various sizes, climate-controlled storage units for items that require specific temperature and humidity conditions.

We have a minimum rental period of 4/weeks.

We offer a variety of sizes, ranging from small 5'x3' units to large 10'x55' units. Our website has a storage calculator to help you determine the right size for your needs. You can also call, or visit us in store to speak with one of our knowledgable staff members who can help you determine what size storage unit your unique needs.

The cost of renting a storage unit can vary depending on the size of the unit, type , and the location of the facility. It's best to view pricing options on our online contact-free rental portal directly for a quote.

We require payment at the beginning of each 4/week rental period, and we accept , debit, and credit card payments. Online payment options are also available 24/7 via our online client portal.

Yes, Metro Self-Storage have various security measures in place to ensure the safety of your belongings. This may include security cameras, gated access, and individual unit alarms at most facilities.

Most of our facilities offer convenient 24/7 access. Please ensure that you check our individual facilities access hours prior to renting.

You can rent a unit by visiting our office during our office hours, or by reserving a unit online through our website or in store kiosk.

Yes, we do not allow the storage of hazardous materials, illegal items, food or perishable items.

Our unit heights average 8-9 feet tall.

We offer flexible 4/week rental terms, ranging from short term rentals to longer-term contracts. You can typically choose a rental term that fits your needs and budget.

We understand plans change. Thats why we offer pro-rated refunds after the initial 4/week rental period with 7 days notice to vacate.

Yes! For your added peace of mind, we offer a complimentary $5,000 household insurance policy to provide coverage for unlikely events such as fire, smoke, theft, or vandalism. 

This coverage is available for personal goods only. For those storing commercial property, automobiles we recommend that your insurance broker arrange proper coverage